This paper looks at employee training as a means of improving an organization and making it more cost-effective. This paper illustrates and looks at video conferencing and web-based training via the Internet and Intranet systems. This paper will define the pros and the cons of such training. Training and development consist of planned programs designed to improve performance at the individual, group, and/or organizational level. (1) Often, a distinction is drawn between employee training and development. Broadly speaking, training is conceived of as a learning process whereby people improve their current skills and abilities and/or acquire new skills and knowledge to aid in the achievement of organizational goals. In a more narrow sense, training provides employees with specific, identifiable knowledge and skills for use on their present jobs.
