This 13-page graduate paper discusses AT&T human resource management practices. Executives worldwide are concerned with the effectiveness and value of the human resource (HR) function. Whether a company is streamlining HR processes, redefining the relationship between human resources and the line, or defining new competencies for HR professionals, one fact is perfectly clear. The role of the human resource function is dramatically changing. Many drivers have led to the reinvention of human resources, including cost pressures, increased attention to customer satisfaction, emphasis on well-being, productivity, and commitment of the employee, and using people and organizations as a source of competitive advantage. 18 pgs. Bibliography lists 20 sources.